Replacing print cartridges
Follow these steps to replace a print cartridge.
Video of replacing a print cartridge
The following video demonstrates how to replace a print cartridge.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube
.
Step one: Check print cartridge compatibility
Before unpacking a new print cartridge, make sure that it is compatible with your HP product.
Visit HP SureSupply to check ink or toner cartridge compatibility, or purchase replacement cartridges.
- Go to HP SureSupply .
- Scroll to the bottom of the page, and then make sure the country/region location is correct.
- Follow the on-screen instructions to order new cartridges or check cartridge compatibility with your printer.
You can also purchase genuine HP cartridges from other retailers.
Step two: Replace a print cartridge
CAUTION: If toner gets on any clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
- Press the Power button (
) to turn on the product.
- Close the print cartridge and rear doors, if they are not already closed.Figure 1: Close the print cartridge doorFigure 2: Close the rear door
- On the control panel, press the Print Cartridge button (
) that corresponds to the print cartridge you want to replace. The product makes noises while the print cartridge carousel rotates.
CAUTION: Wait until the Print Cartridge light () stops flashing and the rotation sounds stop before proceeding to the next step.
Figure 3: Press the print cartridge button - Open the print cartridge door.Figure 4: Open the print cartridge door
- Grasp the handle on the print cartridge and then pull the print cartridge straight out to remove it. Put the old print cartridge aside.Figure 5: Remove the old print cartridge
- Remove the new print cartridge from the packaging.Figure 6: Remove the print cartridge from its packaging
- Place the old print cartridge in the bag and box for recycling.Figure 7: Recycle the old print cartridge
- Grasp both sides of the new print cartridge, and then gently rock the print cartridge to distribute the toner evenly inside.CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the roller on the print cartridge.Figure 8: Gently rock the print cartridge
- Remove the protective tape from the new print cartridge. Put the tab in the print cartridge box to return for recycling.Figure 9: Remove and recycle the protective tape
- Remove the protective shielding from the new print cartridge.Figure 10: Remove the shield
- Grasp the print cartridge by the center handle, and then insert the print cartridge into the correct slot.Figure 11: Insert the print cartridge into the correct slotTip:Make sure that the color label on the print cartridge matches the color label in the carousel slot.
- Close the print cartridge door.When you close the print cartridge door, the Print Cartridge, Ready, and Attention lights flash. Allow up to three minutes for the product to calibrate.Figure 12: Close the print cartridge door
- Repeat these steps for each print cartridge that you want to replace. Make sure you reinsert each print cartridge in its correct slot on the carousel.
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